What the numbers in CommenSense mean
Runs, Clicks, Contacts captured, DMs sent, Moderated and the rest: what each number in CommenSense counts, and why two of them can differ.
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Troubleshooting
What to check when something in CommenSense does not work the way you expect.
Why aren't my Instagram comments being hidden?
A comment you expected CommenSense to hide is still showing? Check these eight things, from which comments are checked to post settings and scans.
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Why didn't my automation reply or send a DM?
Work out why a CommenSense automation skipped a comment, from keyword matches and status to follow checks, plan limits and Instagram delays.
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Try it on your own account
CommenSense has a free plan, with no card needed. Connect Instagram and set up your first rule in a few minutes.
Start free